HOME » RENTAL AGREEMENT

Please read the following before driving our rental car.

Terms and Conditions

Chapter 1: General Provisions

Article 1 (Application of Terms and Conditions)

1

The lessor (hereinafter referred to as "the company") shall lend the rental vehicle (hereinafter referred to as "rental car") to the Renter in accordance with the boundaries of this agreement (hereinafter referred to as "agreement"). Matters not stipulated in the terms and conditions shall be governed by laws and regulations and general customs.

2

The Association may respond to special agreements to the extent that they do not violate the purpose of the agreement, laws and regulations, administrative notifications and general customs. If a special agreement is made, the special agreement shall take precedence over the contract.

Chapter 2: Reservations

Article 2 Application of reservations

1

When hiring a rental car, the Renter agrees to the terms and conditions and the price list, etc. specified separately in advance by the method prescribed by the Company, the vehicle class, start date and time, rental location, rental period, return location, driver, attachments such as child seats You can apply a reservation by specifying the necessity of the goods and other rental conditions (hereinafter referred to as "rental conditions").

2

When the Renter requests a reservation, the Company shall comply with the reservation within the scope of the rental car owned by the Company. In this case, the Renter shall pay the reservation application fee prescribed by the Company, unless otherwise approved by the Company.

Chapter 3 (Change of reservations)

1

When the Renter intends to change the conditions set forth in Paragraph 1 of the preceding article, the Renter must obtain prior consent from the Company.

2

If the reservation conditions are changed or cancelled after the reservation confirmation, the Renter shall pay the reservation change fee and/or cancellation fee separately determined to the Company. However, we may not be able to accept the change if we already have another Renter reservations.

Article 4 (Cancellation of reservations)

1

The Renter may cancel the reservation by the method prescribed by the Company.

2

If the Renter does not show up one hour after the reserved check in time due to its circumstances, the reservation will be automatically cancelled unless otherwise approved by the Company. In that case, the Renter shall immediately pay the Company the reservation cancellation fee specified below, and the Company shall pay the balance after deducting the cancellation fee and refund fee (cancellation fee + transfer fee, etc.) from the received reservation deposit.

3

If the reservation is cancelled due to our company's circumstances, we will refund the reservation application fee that has already been received.

4

If the rental reservation cancelled due to an accident, theft, non-return, recall, natural disaster, or other reasons not attributable to the Renter and the Company, the reservation shall be cancelled. If the reservation application fee is received, the reservation application fee will be full refunded.

5

If the reservation confirmation by e-mail and telephone specified by the Renter have been blocked or reached, we may not be able to confirm the reservations.

6

The Company and the Renter shall not make any claims to each other regarding the fact that the Rental A

7

The Company does not guarantee the rental of the rental car reserved by the Renter, and natural disasters, accidents, theft, vehicle breakdowns, equipment defects, delays in return by other members, disconnection of phones and the Internet etc. In a case of impossibility of lending the reserved rental car to the Renter due to a communication failure in the telecommunications business, a failure or malfunction of the system used to operate this service, or other reasons, or lending an alternative rental car. In a case that we determined that it is inappropriate to rent an alternative rental car, or if the Renter does not approve the rental of an alternative rental r that we have offered, the reservation will be considered cancelled. In addition, the Company shall not be liable for any damages incurred by the renter as a result.

Article 5 (Alternative Vehicles)

1

In a case of difficulties of renting a rental car designated by the Renter, the Company shall be able to rent a rental car of a vehicle class different from the reservation (hereinafter referred to as "alternative rental car"). In that case, if the rental fee for the alternative rental car to be rented is higher than the original vehicle type, the rental fee shall be kept at original price. In that case if the rental fee for the alternative rental car is lower than the original Rental fee. the Company may refuse the offer to rent the alternative rental car and cancel the reservation.

2

If the rental vehicle becomes unusable during the rental period, the Company shall not be obligated to lend another rental vehicle to the lessee.

Article 6 (Termination of Rental Agreement)

1

If the Renter falls under any of the following items during the rental period, the Company may cancel the rental agreement without any notice or demand and immediately request the return of the rental car. In this case, we will not return the rental fee that we have already received.

(1)

Violating this agreement.

(2)

When a traffic accident is caused due to reasons attributable to the Renter.

(3)

When it comes to fall under each item of Article 10.

2

If the rental car has any defection prior to the usage of vehicle, the Renter may cancel the rental contract, except when receiving treatment under Article 28, paragraph 3. will do.

Article 7 (Intermediate Termination of Rental Agreement Due to Force Majeure)
If the rental car becomes unusable due to a natural disaster or other force majeure during the rental period, the rental agreement shall be terminated. In that case, the Renter shall promptly contact the Company about the condition.

Article 8 (Midterm cancellation)
The Renter may cancel the Rental Agreement with the consent of the Company even during the rental period. In this case, the lessee shall pay the cancellation fee of Article 32. If the rental car is returned during the rental period due to an accident or breakdown of the rental car due to reasons attributable to the Renter, the rental agreement will be cancelled. In that case, the Company shall not return the rental fee received in adcarce.

Chapter 3 Rental Agreement

Article 9 (Conclusion of Rental Agreement)

1

The Company shall specify the rental conditions in the terms and conditions, price list, etc., and the Renter shall specify the rental conditions stipulated in Article 2 and conclude the rental contract. However, this does not apply if there is no rental car available to be rented or if the Renter or driver falls under any of Article 10.

2

When a rental agreement is concluded, the Renter shall pay the rental fee stipulated in Article 12 to the Company.

3

Based on the basic notification (Note 1) of the supervisory authority, the Company manages the driver's name, address, type of driver's license and driver's license (Note 2) in accordance with the management of the rental book (rental original document). In order to register the number in the member registration or attach a copy of the driver's license, we will request the submission of a copy of the driver's license when concluding the rental contract. In this case, the Renter shall submit a copy of his or her driver's license.

  • (1)

    ((Note 1) The basic directives of the supervisory authority refer to 2. of the Ministry of Land, Infrastructure, Transport and Tourism's Ministry of Land, Infrastructure, Transport and Tourism's Motor Traffic Bureau Director's Notification "Basic Notifications Concerning Rental Cars" (Jitabi No. 138, June 13, 1995). Refers to (10) and (11).

  • (2)

    ((Note 2) "Driver's license" refers to a driver's license prescribed in Article 92 of the Road Traffic Act, which is written in Form 14 of the Enforcement Regulations of the Road Traffic Act, Article 19. In addition, the international driver's license or foreign driver's license stipulated in Article 107-2 of the Road Traffic Law is equivalent to a driver's license.

4

When concluding a rental agreement, the Company may request the renter to submit a document that can be used to verify the identity of the renter in addition to the driver's license, and may take a copy of the submitted document. When concluding a rental agreement, the Company will request the notification of a mobile phone number, etc. for contacting the renter during the rental period.

5

When concluding a rental agreement, the Company may require the renter to pay by credit card or designate other payment methods.

Article 10 (Refusal to conclude a rental agreement)

1

The rental agreement may not be agreed under the any of the following circumstances.

  • (1)

    If the driver's license is not presented.

  • (2)

    If the driver is intoxicated.

  • (3)

    If the driver's is recognized is addicted to any of symptoms due to narcotics, stimulants, thinners.

  • (4)

    If there is an infant under the age of 6 in the vehicle without child seat.

  • (5)

    If the driver has less than 3 years of driving experience.

  • (6)

    If the driver is recognized as a member belong or related to crime group or any other anti-social organizations.

2

The Company may refuse to enter into a rental agreement if the borrower falls under any of the following items

  • (1)

    When the driver specified at the time of reservation is different to the driver presented on the day of reception.

  • (2)

    When there is a fact of nonpayment of the rental fee in the past rental deliveries

  • (3)

    When the driver has committed any of the acts listed in each item of Article 18 in the past rental deliveries.

  • (4)

    When the renter has committed any of the acts listed in the items of Article 19, Paragraph 6 in the past rental deliveries (including deliveries by other rental car operators).

  • (5)

    When there is a fact that automobile insurance was not applied due to a violation of the rental agreement or insurance policy in the past rental deliveries.

  • (6)

    When the conditions specified separately are not met.

Article 11 (Establishment of rental contract, etc.)
The rental contract shall be concluded when the Company receives the reservation, gives credit, and delivers the rental car to the lessee.

Article 12 (rental fee)

1

The rental fee shall mean the total amount of the following fees, and the Company will specify each amount or calculation basis in the fee table.

  • (1)

    Basic charge

  • (2)

    Rental equipment fee

  • (3)

    Other charges

2

The basic charge will be charged at the time of rental of the rental car by the Company to the Director of the Transportation Branch Office of the Regional Transport Bureau (In Okinawa Prefecture, the Director of the Land Transport Office of the Okinawa General Secretariat. the same shall apply to Article 14, Paragraph 1.).

3

When the rental fee is revised after making a reservation in accordance with Article 2, the lower rental fee shall be applied by comparing the fee applied at the time of reservation and the fee at the time of rental.

Article 13 (Change of rental conditions)

1

If the renter intends to change the rental conditions in Article 2 after concluding the rental contract, the Renter must obtain the consent of the Company in adcarce.

2

The Company may not approve the change in the event that the change in the rental conditions pursuant to the preceding paragraph hinders the rental business.

Article 14 (Inspection, Maintenance and Confirmation)

1

The Company shall perform inspections stipulated in Article 48 [Periodical Inspection and Maintenance] of the Road Transport Vehicle Act, and shall lend out rental cars that have undergone necessary maintenance.

2

The Renter shall carry out the inspection specified in Article 47-2 [Daily Inspection and Maintenance] of the Road Vehicle Act.

3

The Renter shall confirm that the inspection and maintenance in the preceding two paragraphs have been carried out and that there is no maintenance defect in the Rental Car by inspecting the appearance of the car body and accessories based on the inspection table specified separately and that the Rental Car satisfies the rental conditions. shall be confirmed.

4

If the Company finds that the rental car is defective in the confirmation of the preceding paragraph, the Company shall immediately carry out necessary maintenance, etc.

Article 15 (Delivery of rental certificate, mobile phone, etc.)

1

When the rental car is handed over, the Company shall submit to the renter a prescribed rental certificate stating the matters specified by the Director of the Transportation Branch of the Regional Transport Bureau.

2

The Renter shall carry the rental certificate issued in accordance with the preceding paragraph while using the Rental Car.

3

If the Renter loses the rental certificate, the renter shall immediately notify the Company to that effect.

4

When the renter returns the rental car, the Company shall electronically issue a return certificate to the renter at the same time.

Chapter 4: Use of Vehicle

Article 16 (Management Responsibility)
The Renter shall use and store the Rental Car with the duty of care of a good manager from the time the Rental Vehicle is delivered until it is returned to the Company (hereinafter referred to as "during use").

Article 17 (Daily inspection and maintenance)
While in use, the Renter shall perform inspections stipulated in Article 47-2 (Daily Inspection and Maintenance) of the Road Vehicles Act before using the rental car each day, and shall carry out necessary maintenance

Article 18 (Prohibition Act)

1

Using the rental car for automobile transportation business or similar purposes without obtaining our company's consent and permission based on the Road Transportation Act.

2

Using the rental car for any purpose other than the prescribed purpose or letting a person other than the driver listed on the rental certificate in Article 15 and a person who has obtained the consent of our company drive.

3

Any act that infringes on the rights of the Company, such as subleasing the rental car or using it as collateral.

4

Forging or altering the car registration number mark or vehicle number mark of the rental car or changing the original state by remodeling or refurbishing the rental car.

5

Use the rental car for carious tests or competitions, or use it to tow or push other vehicles without obtaining the Company's consent.

6

Using a rental car in violation of laws or public order and morals.

7

Taking out damage insurance for the rental car without obtaining the consent of the Company.

8

Taking the rental car out of mainland Okinawa and/or out of Japan.

9

Acts that cause significant inconvenience to the Company or other renters (including but not limited to leaving items in the rental car, smoking in non-smoking vehicles, and staining the rental car).

10

Any other act that violates the rental conditions of Article 2.

Article 19 (Measures for illegal parking, etc.)

1

If the Renter parks the rental car illegally as stipulated in the Road Traffic Act during use, the Renter must appear at the police station that has jurisdiction over the area where the illegal parking occurred and immediately collect the penalty for illegal parking. We will pay and bear carious expenses such as towing, storage, and collection associated with illegal parking.

2

When the Company receives a report from the police about a violation of illegally parked rental cars, the Company shall contact the renter and promptly move or pick up the rental car, and at the end of the rental period or when instructed by the Company. The Renter shall comply with the instruction to appear at the handling police station and handle the violation. In addition, if the rental car is moved by the police station, the Company may, at its own discretion, collect the rental car from the police station.

3

After giving the instructions in the preceding paragraph, the Company shall, at its own discretion, confirm the status of the violation processing by means of a traffic violation notice, payment slip, receipt, etc. If the violation has not been processed, it will be processed. shall give the instructions set forth in the preceding paragraph to the lessee. In addition, the Company shall provide the Renter with a document prescribed by the Company (hereinafter referred to as "self-approval") stating that the Renter has committed an illegally parked parking violation and that he/she will appear at a police station, etc., and will comply with legal measures as a violator. ), and the Renter shall comply with this.

4

If the Company deems it necessary, the Company will submit documents containing personal information such as self-certifications and rental certificates to the police in order to pursue responsibility for illegally parked parking violations against the renter. In addition to cooperating with the Public Safety Commission, we will submit materials such as the statement of excuse and self-approval prescribed in Article 51-4, Paragraph 6 of the Road Traffic Act, and the rental certificate to the Public Safety Commission, and will comply with the necessary laws such as reporting the facts. and the Renter shall agree to such measures.

5

If the Company receives an order to pay the fine for illegal parking under Article 51-4, Paragraph 1 of the Road Traffic Act, and pays the fine for illegal parking, or for the expenses required to search for the lessee or for the movement, storage, collection, etc. of the vehicle If the Company bears the necessary expenses, the Company shall charge the Renter the following amounts (hereinafter referred to as "Parking Violation Related Expenses"). In this case, the renter shall pay the parking violation-related expenses by the date specified by the Company.

  • (1)

    Amount equivalent to parking fine

  • (2)

    Penalties for parking violations separately stipulated by the Company

  • (3)

    Expenses required for searching and expenses required for moving, storing, and picking up the vehicle

6

When the Company receives an order for payment of a parking violation fine in the preceding paragraph, or when the Renter does not pay the full amount stipulated in the same paragraph by the date designated by the Company, the Company shall notify the Renter's name, date of birth, We will take measures such as registering the date, driver's license number, etc. in the information management system of the Japan Rent-A-Car Association (hereinafter referred to as the "Zenrekyo System").

7

In accordance with the provisions of paragraph 1, at the place where the renter should pay the penalty for illegal parking, the renter shall handle the violation under paragraph 2 or based on paragraph 3 If the Company does not respond to the Company's request to sign the self-approval form, the Company shall pay the parking fine and the parking fine specified in paragraph 5 from the renter to the parking fine of the amount specified separately by the Company. (referred to as "parking fine" in the next paragraph).

8

Notwithstanding the provisions of Paragraph 6, when the Company receives from the Renter the parking fine and the full amount of the expenses stipulated in Paragraph 5, Item 3, the Company shall We will not take measures such as registering in the system, or we will delete the data already registered in the Zenrekyo system.

9

In the event that the renter has paid the Company the amount requested by the Company under paragraph 5, the renter later paid a penalty for the parking violation or was prosecuted, etc. When the parking fine payment order is rescinded and the Company receives a refund of the parking fine, the Company shall refund only the amount equivalent to the parking fine to the renter out of the parking-related expenses that have already been paid. . The same shall apply in the event that the Company receives a parking fine pursuant to Clause 7.

Chapter 5 Return of Vehicle

Article 20 (Return Responsibility)

1

The Renter shall return the Rental Car to the Company at the designated return location by the end of the rental period.

2

If the Renter violates the provisions of the preceding paragraph, the Renter shall compensate for any damages caused to the Company.

3

If the renter cannot return the rental car within the rental period due to a natural disaster or other force majeure, the renter shall not be held responsible for any damages caused to the Company. In this case, the Renter shall immediately contact the Company and follow the instructions of the Company.

Article 21 (Confirmation, etc. at the time of return)

1

The Renter shall return the Rental Car by the method specified by the Renter. In this case, it shall be returned in the state at the time of delivery, except for parts that have been worn out due to normal use.

2

When the renter or the rental car is returned, it shall be returned after confirming that there is no item left behind by the renter or the passenger in the rental car, and after returning the rental car, the Company shall be responsible for storing the items left behind. shall not be held liable.

Article 22 (When changing the rental period Rental fee when changing the rental period)
When the renter changes the borrowing period pursuant to Article 13, Paragraph 1, the renter shall pay the rental fee corresponding to the changed borrowing period.

Article 23 (Place of return, etc.)

1

When the renter changes the prescribed return location pursuant to Article 13, Paragraph 1, the renter shall bear the costs for forwarding necessary due to the change of the return location.

2

If the renter returns the rental car to a location other than the designated return location without obtaining the Company's consent pursuant to Article 13, Paragraph 1, the renter shall pay the return location change penalty stipulated below.
Penalty for changing the return location = Expense for forwarding required due to change of return location x 200%

Article 24 (Measures in case of non-return)

1

When the renter does not return the rental car to the designated return location and does not respond to the Company's request for return even though the borrowing period has expired, or when the renter's whereabouts become unknown, etc. If it is recognized that the vehicle has been non-returned for some reason, legal measures such as criminal prosecution will be taken, and measures will be taken such as reporting non-return damage to the Japan Rent-A-Car Association and registering it in the Zenrekyo system.

2

In the event that the preceding paragraph applies, the Company will conduct interviews with the renter's family, relatives, employers and other related parties in order to confirm the location of the rental car, including the operation of the vehicle location information system. necessary measures shall be taken.

3

In the event that paragraph 1 applies, the renter shall be responsible for compensating for damages caused to the Company pursuant to the provisions of Article 29, and bear the costs required to recover the rental car and search for the renter.

Chapter 6 Measures in case of failure, accident or theft

Article 25 (Measures when failure is found)
If the renter discovers an abnormality or failure of the rental car during use, the renter shall immediately stop driving, contact the Company, and follow the instructions of the Company.

Article 26 (Measures in the event of an accident)

1

If an accident involving the rental car occurs during use, the renter shall immediately stop driving, take legal measures regardless of the severity of the accident, and take the following measures.

  • (1)

    Immediately report the circumstances of the accident to the Company and follow the Company's instructions.

  • (2)

    When repairing a rental car based on the instructions in the preceding item, unless approved by the Company, do so at the Company or a factory designated by the Company.

  • (3)

    Cooperate with the investigation of the accident by the Company and the insurance company contracted by the Company, and submit the necessary documents without delay.

  • (4)

    Receive prior consent from the Company when making settlements or other agreements with the other party regarding the accident.

2

In addition to taking the measures set forth in the preceding paragraph, the Renter shall handle and resolve the accident at its own responsibility.

3

The Company shall provide advice on handling accidents for the renter or driver and cooperate in its resolution.

Article 27 (Measures in case of theft)
The Renter shall take the measures stipulated below in the event of the rental car is stolen or otherwise damaged during use.

(1)

Immediately report to the nearest police.

(2)

Immediately report the damage situation etc. to the Company and follow the instructions of the Company.

(3)

Cooperate with the investigation of the Company and the insurance company contracted by the Company regarding theft and other damages, and submit the required documents without delay.

Article 28 (Termination of Rental Agreement due to Loss of Use)

1

The Rental Agreement shall terminate if the Rental Car becomes unusable due to a breakdown, accident, theft or any other cause (hereinafter referred to as "breakdown, etc.") while in use. The Rental Agreement shall be terminated when the Rental Car becomes unusable due to a breakdown, accident, theft or any other cause (hereinafter referred to as "breakdown, etc.") during use.

2

In the case of the preceding paragraph, the Lessee shall bear the costs of retrieving and repairing the Rental Car, and the Company shall not refund the Rental Charges already received by the Company. However, this shall not apply in the event that the breakdown, etc. is due to the reasons specified in Paragraph 3 or Paragraph 5.

3

If the breakdown is due to a defect that existed prior to the rental, a new rental agreement shall be deemed to have been entered into and the Lessee may receive a replacement rental car from the Company. The second sentence of Article 5 shall apply mutatis mutandis to the conditions under which a replacement rental car will be provided.

4

If the Lessee does not receive a replacement rental car as provided in the preceding paragraph, the Company shall refund the rental fee received by the Company in full. The same shall apply when the Company is unable to provide a replacement rental car.

5

If the breakdown, etc. is caused by reasons not attributable to either the Lessee or the Company, the Company shall refund to the Lessee the balance of the Rental Charges received after deducting the Rental Charges corresponding to the period from the time of delivery to the end of the Rental Agreement from the Rental Charges received.

6

Except for the measures provided for in this Article, the Lessee shall have no claim against the Company for any damage arising out of his/her inability to use the Rental Car other than as provided for in this Article.

Chapter 7 Compensation

Article 29 (Compensation and Business Compensation)

1

If the renter causes damage to a third party or the Company while using the rented car, the renter shall compensate for the damage. However, this excludes cases for which the Company is responsible.

2

Among the damages to our company in the preceding paragraph, damages caused by our inability to use the rental car due to accidents, theft, breakdowns due to reasons attributable to the renter, stains, odors, etc. of the rental car will be covered by the non-operation charge specified in the attached sheet. shall be paid by the renter or

Article 30 (Insurance and Security)

1

When the Renter is liable for damages under Article 29, Paragraph 1, insurance claims or security deposits within the following limits will be paid according to the damage insurance contract concluded by the Company for the rental car and the compensation system specified by the Company.

  • (1)

    Personal compensation
    Unlimited per person (including compulsory automobile liability insurance)

  • (2)

    Objective compensation
    Unlimited per accident (deductible amount 100,000 yen)

  • (3)

    Vehicle compensation
    Market value per accident (deductible amount of 500,000 yen)

  • (4)

    Special agreement
    Compensation for attorney's fees, etc.
    Roadside assistance (conditions conform to insurance company regulations)

2

In the case of exemption from the insurance policy or compensation system, the insurance or compensation specified in paragraph 1 will not be paid.

  • (1)

    Damages for which insurance money or compensation is not paid and damages that exceed the insurance amount or compensation paid pursuant to the provisions of paragraph 1 shall be borne by the renter.

  • (2)

    When the Company has paid damages to be borne by the Renter, the Renter shall immediately repay the amount paid by the Company to the Company.

  • (3)

    The amount equivalent to the insurance premium for the non-life insurance contract stipulated in paragraph 1 and the amount equivalent to the subscription fee for the compensation system specified by the Company are included in the rental fee.

Chapter 8: Cancellation of Rental Agreement

Article 31 (Cancellation of Rental Agreement)
If the renter violates this agreement during use, or if it falls under any of the items of Article 10, paragraph 1, the company will cancel the rental without any notice or demand. You can cancel the contract and immediately request the return of the rental car. In this case, the Company shall not return the received rental fee to the Renter.

Article 32 (Consent Termination)

1

The Renter may cancel the Rental Agreement even while the Rental Vehicle is in use, upon obtaining the consent of the Company and paying the cancellation fee stipulated in the next paragraph. In this case, the Company shall not return the received rental fee to the Renter.

2

When canceling as set forth in the preceding paragraph, the lessee shall pay the following cancellation fee to the Company.
Midterm cancellation fee = {(basic fee corresponding to the rental contract period) - (basic fee corresponding to the period from rental to return)} x 50%

Chapter 9 Personal information

Article 33 (Purpose of Use of Personal Information)

1

The purpose for which the Company acquires and uses the renter's personal information is as follows.

  • (1)

    To carry out a rental car business based on Article 80, Paragraph 1 of the Road Transportation Act.

  • (2)

    Sending advertising materials, sending e-mails, etc. to the renter regarding the introduction of rental cars and other products handled by the Company, the provision of services related to these, and the holding of carious events, campaigns.

  • (3)

    To verify the identity and examine the renter when concluding a rental agreement.

  • (4)

    To conduct questionnaire surveys of lessees for the purpose of planning and developing products and services handled by the Company or considering measures to improve Renter satisfaction.

  • (5)

    To statistically aggregate and analyze personal information and create statistical data processed into a form that cannot identify or identify individuals.

2

When acquiring the personal information of the renter or driver for purposes not stipulated in each item of paragraph 1, the purpose of use will be clearly stated in adcarce.

Article 34 (Consent to Registration and Use of Personal Information)
If any of the following items apply, the Renter shall register personal information, including the Renter's name, date of birth, driver's license number, etc., in the Zenrekyo system for a period not exceeding 7 years. and that the information will be used by the All Japan Rent-A-Car Association, each regional Rent-A-Car Association affiliated with it, and the Rent-a-car companies that are members of these for examination when concluding a rental contract. will do.

  • (1)

    When the Company is ordered to pay a parking fine based on Article 51-4, Paragraph 1 of the Road Traffic Act;

  • (2)

    When the Company has not paid the full amount of parking violation-related expenses stipulated in Article 19, Paragraph 5;

  • (3)

    When it is recognized that there has been non-return as stipulated in Article 24, Paragraph 1

Chapter 10 Miscellaneous

Article 35 (Offset)
If the Company has monetary obligations to the renter or driver based on the contract, the Company shall be able to set off the monetary obligations of the renter or driver to the Company at any time.

Article 36 (Consumption tax)
The renter or driver shall pay the consumption tax (including local consumption tax) imposed on transactions based on the contract to the Company.

Article 37 (delay damages)
If the renter or driver and our company fail to perform the monetary obligations under the contract, we will pay the other party delay damages at an annual rate of 14.6%.

Article 38 (Detailed Regulations)

1

The Company may stipulate separate regulations for this agreement, and such detailed regulations shall have the same effect as the agreement.

2

If the Company separately establishes detailed rules, it shall be stated on the website, pamphlet, price list, etc. issued by the Company. The same shall apply if this is changed.

Article 39 (GPS Function)
The Renter shall confirm that the rental car is equipped with a global positioning system (hereinafter referred to as "GPS function"), and that the current location of the vehicle, traffic route, etc., are recorded in the system prescribed by the Company, and that the Company maintains such records. I hereby consent without objection to the use of the personal information in the following cases.

  • (1)

    When confirming that the vehicle has been returned to the designated return location at the end of the rental agreement.

  • (2)

    Cases falling under Article 34, Paragraph 1. Other cases where our company determines that it is necessary for our company to recognize the current location of the rental car, traffic route, etc. using the GPS function for the management of this service.

  • (3)

    When used for marketing analysis to improve the quality of products and services provided to Renters, or to improve Renter satisfaction.

  • (4)

    When disclosure is required by law or government agency.

Article 40 (Driving recorder)
The Renter may be equipped with a drive recorder in the rental car, and the Renter's driving situation may be recorded, and the Renter shall consent without objection to the use of such records in the cases set forth in the following items. increase.

  • (1)

    When our company determines that it is necessary to recognize the driving status of the lessee for the management of this service.

  • (2)

    When used for marketing analysis to improve the quality of products and services provided to Renters, or to improve Renter satisfaction.

  • (3)

    When disclosure is required by law or government agency.

Article 41 (Agreed Jurisdictional Court Agreed Jurisdictional Court)
In the event of a dispute regarding the rights and obligations under these Terms and Conditions, the summary court having jurisdiction over the location of the Company's head office shall be the court of jurisdiction, regardless of the amount in dispute.

Supplementary Provisions
This agreement will come into effect from August 1, 2022.

[Detailed rules] (Cancellation fee/Disclaimer compensation system/Non-operation charge/NOC compensation system/Notes)

■Cancellation fee
* If you cancel your reservation, the following cancellation fee will be charged.
13 days to 8 days before boarding: 20% of the deposit
7 to 2 days before boarding: 50% of the reservation fee
After the day before boarding・・・・・・・・・・100% of the reservation fee

■Disclaimer compensation system (CDW) (tax included)
The exemption compensation system is a voluntary enrollment system that compensates for the vehicle exemption amount and objective exemption amount that the Renter will bear in the event of an accident. In the case of an accident covered by insurance, the self-pay amount (objective compensation 100,000 yen, vehicle compensation 500,000 yen) will be reduced. Although it is voluntary, we recommend that you join it in case of an accident.

[Disclaimer compensation fee]

Standard plan: 2,200 yen / per use
Premium plan: 5,500 yen / per use

  • *If multiple accidents occur in the same rental, it will be applied only for the first time.

  • *This does not apply if the act is not covered by insurance or compensation.

  • * Separate non-operation charges are not covered by liability exemption. (Only premium plan is covered)

  • *This does not apply to self-inflicted accidents, assuming that seat belts are worn.

  • * A self-inflicted accident is an accident caused by the driver alone, where the driver is the only party involved and there is no other party (contact/collision with guardrails, utility poles, buildings, etc., falls, overturns, etc.) )is.

  • *You cannot join or cancel after completing the rental procedure.


■Non Operation Charge (NOC) *Tax exempt
(1)In the unlikely event that an accident, theft, breakdown, damage, etc. not attributable to our company occurs, and the vehicle needs to be repaired or cleaned, the following amount will be paid as part of the compensation for business during that period. will be charged regardless of the degree of damage, etc. and the time required for repair, etc.
* You will be charged even if you are enrolled in the vehicle / property accident exemption compensation system (CDW). (Only premium plan is covered)

If the vehicle is returned to the scheduled sales office (self-propelled): 100,000 yen
Others (other than the above): 150,000 yen

(2)Damage and staining of vehicle accessories/in-vehicle equipment/paid rental optional items
If the Renter's carelessness (damage not caused by a car accident) damages vehicle equipment/in-vehicle equipment/paid rental optional items, the following costs will be charged.

[Vehicle accessories]
・Vehicles with standard equipment such as roof top tent/side awning/galley・・・100% of repair/replacement cost

[In-vehicle equipment/paid rental optional items]
・If returned in an unusable state: 50% of the manufacturer's retail price of the damaged product, or 50% of the replacement purchase price
・If repairs are required・・・Equipment in the car: 50% of the repair cost
* The above does not apply to projectors that are paid optional items, and the full retail price of the manufacturer will be borne.

■Precautions

  • ・Expenses related to tire puncture etc. will be borne by the Renter.

  • ・Shoes are strictly prohibited in the rooftop tent and pets are strictly prohibited. A cleaning fee of 20,000 yen will be charged if it is confirmed that you are using your shoes or a pet when returning.

  • ・Some of our rental cars are pet-friendly and non-pet-friendly. For vehicles that do not allow pets, if pet odors or hair are found when returning the vehicle, a cleaning fee of 20,000 yen will be charged.

  • ・Even if the vehicle allows pets, please use the pet gauge while moving the vehicle. Renters will be responsible for all repair costs for damage to vehicles and in-vehicle equipment caused by pets, such as chewing and scratching.

  • ・Smoking is prohibited inside the train. If there is a smell of cigarettes when you return it, we will charge you 20,000 yen as a cleaning fee.

  • ・Please refrain from cooking or eating food such as barbecues or grilled meat that may stain or smell the inside of the vehicle near the vehicle.

  • ・For stains and odors that cannot be wiped off, the Renter will be responsible for the full cost of restoration and repair.

  • ・Children under the age of 6 are responsible for the use of child seats.

  • ・Please note that the camper is a special vehicle, so it may not be possible to rent it due to emergency repairs due to damage or breakdown on the day of rental. In addition, we reserve the right to cancel rentals in the event of natural disasters or other unavoidable circumstances.

  • ・We are not responsible for any other damages (cancellation fees and troubles at campsites, hotels, etc.) when using a camper, and we will not be responsible for penalties.

Coverage

[Insurance and Limits of Coverage]

  • Bodily injury insurance

  • Unlimited property insurance (deductible: ¥100,000)


*If the accident is not reported to the police (no proof of accident), compensation may not be provided.

Please note that the customer will be responsible for any damage caused by an accident in the following cases.

  • ・Accidents caused by drivers other than the person reported at the time of the rental agreement

  • ・Accidents caused by unlicensed drivers

  • ・Accidents caused by driving under the influence of alcohol or equivalent

  • ・Accidents caused by overdue use of the rental equipment without prior notice

  • ・Accidents resulting from violations of the terms and conditions of the rental agreement or use in violation of the insurance company's disclaimer.


In all other cases, payment will be made in accordance with the terms and conditions and regulations of the insurance company.

[Compensation Plan (optional)]

In the event of damage to the rental vehicle (including all equipment in the vehicle), the customer is responsible for the market value (500,000 deductible) per accident. Asoviva Works offers two coverage plans.

*We recommend that you purchase this plan because of the high cost of repairing a camping van.

*A mandatory insurance should be premium coverage for those who do not have a Japanese driver's license.

  • Standard coverage
     Service fee 2,200 yen (tax included) / per use

    * Vehicle damage: Up to 100,000 yen (including tax) per accident to be borne by the customer.
    * Non-operation charge is separately charged.
    * Exemption from property insurance will be charged separately.

  • Premium coverage
     Service charge 5,500 yen (tax included) / per use

    Vehicle damage: Up to 100,000 yen (including tax) per accident will be borne by the customer.

    Premium coverage
    All of the above prices do not include tax. (Some items are exempt from taxation)

[Non-operation charge (NOC)]

In the unlikely event of an accident, theft, breakdown, defacement, etc., and the vehicle needs to be repaired or cleaned, the following amounts will be charged as operating compensation during that period.

  • 100,000 yen (tax-exempt) if the vehicle is returned to the scheduled return location after being driven.

  • 150,000 yen (tax-exempt) for failure to drive the vehicle and return it to the scheduled return location.


*If you have Premium Compensation, you are exempted from this charge.
*The amount will be charged when the vehicle is not available for rental due to repairs, regardless of whether or not the vehicle is reserved.

[Repair and loss of rental options]

In the event that a rental option is found to be damaged due to the customer's fault, the following charges will be incurred.

  • ・In the case that the rental option requires repair and can be used safely, 50% of the repair cost will be charged.

  • ・In case of unusable: 50% of the manufacturer's retail price of the damaged product or 50% of the purchase price of a replacement product.


The above does not apply to projector(optional items), for which the full manufacturer's retail price will be charged.

If a rental option item is lost and not returned by the rental date, the following charges will apply.

  • 100% of the manufacturer's retail price of the lost item

In case of an accident

In the event of an accident, park the car at safe area immediately and be sure to take the following actions.

(1)

First aid the injured person. After giving first aid to the injured, immediately move the rental car to a location where it will not interfere with other traffic.

(2)

Contact the police (call 110) from the spot. Both the injured party and the victim are obligated to report the accident to the police. A certificate of accident will be required at a later date, so please follow the necessary procedures.

(3)

Please contact us immediate if you encounter the accident.

[About Road Service]

The policy covers road services in case you are unable to drive the car by yourself due to an accident, breakdown, or trouble. Please contact us immediately in the event of a malfunction such as towing to the scene, battery failure, gas shortage, flat tire repair, wheel breakage, etc.
Road service is subject to insurance company regulations.

■Emergency Contact

During business hours: Asoviva Works
Phone: 098-901-3670
Hours: 10:00-18:00

Outside business hours:
Mitsu Sumitomo Insurance: Phone number 0120-258-365
(toll free) 24 hours a day, 7 days a week.


※A mandatory insurance is required for those who do not have a Japanese driver's license: for more information

page top