Q & A

HOME » Q & A » Is there a cancellation policy?

Q & A

Q

Is there a cancellation policy?

A

There is a cancellation fee depending on the cancellation period.
A cancellation fee will be charged from 2 weeks prior to the reservation date, but no cancellation fee will be charged before that date.

Cancellation Fee
2 weeks prior to the departure date......... None
13-8 days prior to departure......... 20% of total amount
7-3 days prior to departure ......... 50% of total amount
2 days prior to departure date ......... 100% of the total amount

Cancellation made after 6:00 p.m. will be treated as cancellation for the following day.
*No cancellation fee will be charged if there is a weather warning for the day.


※A mandatory insurance is required for those who do not have a Japanese driver's license: for more information

page top