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There is a cancellation fee depending on the cancellation period.
A cancellation fee will be charged from 2 weeks prior to the reservation date, but no cancellation fee will be charged before that date.
Cancellation Fee
2 weeks prior to the departure date......... None
13-8 days prior to departure......... 20% of total amount
7-3 days prior to departure ......... 50% of total amount
2 days prior to departure date ......... 100% of the total amount
Cancellation made after 6:00 p.m. will be treated as cancellation for the following day.
*No cancellation fee will be charged if there is a weather warning for the day.
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Dear Customers
Thank you for your continued business and support.
We would like to inform you that we will be revising our fee system effective June 1, 2025. Specifically, the details are as follows.
【Details of the revision】
We will include side awning and compensation fees.
Please see the rates in detail.
The reason for this change is to make it easier for our customers to understand and feel comfortable renting our services. We will continue to make further efforts to provide services that satisfy our customers.
Thank you so much.
Assoviva Works, Inc.
